Could your business use a boost in 2012? Perhaps learning something new to help you market or build your business could be just what you are looking for this year. Smartly Spaced is hosting business workshops to help business owners. Recently I attended “10 Business Image Catastrophes and How to Avoid Them” by Glenn Garnes. [...]
Have you ever heard the saying, “You are the company that you keep?” If you have, then you understand the powerful affect that others’ attitudes can have on your own…negative or positive. Conversely, you understand that your actions toward others cause them to act and react in kind. It can be quite a cycle. The [...]
Local business owners and entrepreneurs attended a powerful workshop on WordPress hosted at Smartly Spaced on Thursday, December 15th. The workshop, “Your WordPress Website: The Hub of your Online Presence” featured Social Media Marketing Strategist, Glenn K. Garnes. Small businesses need every advantage they can get in competing for loyal customers. And, that starts with [...]
I’m sure that you have all heard the saying “what gets measured gets done”, but in my opinion that doesn’t tell the whole story, you have to focus on the right things if you want to drive improvement. For instance the majority of companies track working capital as an absolute measure or as total number [...]
How is it that there’s usually one person at networking events who really stands out from the rest? You know, the one who seems to grab everyone’s attention. The one you want to be. It all comes down to business etiquette – the way you treat others and how you express yourself. In other words, [...]
Ask an accountant and they will tell you that it is Current Assets minus Current Liabilities, but from an operational perspective, we look at it as the cash that you need to keep your business running. It’s the cash flowing between your suppliers, your customers and your bank account. In short the more time that [...]
Goal setting/ target setting, call it what you like, it is an essential part of everyday life, and plays a significant role within all successful businesses. Let’s think about sportsmen and woman for a moment. They set themselves personal performance targets all the time and they strive to beat those targets. The targets give them [...]
It is expensive to bring good people into any organization and, similar to customers, it is more cost effective to develop loyal employees. Consequently, if you would like your business to employ highly motivated and high-energy level employees, then investing in the workplace atmosphere and facilities will help and will reduce work-place stress significantly. Research [...]
Customer Satisfaction Surveys (CSS) are a great way of soliciting feedback from your customers, and can also be used as a tool to benchmark key areas of your business vs. your competition. Furthermore if done correctly they can help you to solidify your supply position. This presupposes that you listen, and act on the feedback [...]
Business owners frequently tell me that when it comes to Marketing that they direct the majority of their time and money towards attracting new customers, and somewhat neglect their existing customers. I recognize that it’s important to attract new customers, but don’t ignore your existing customers, as they can often be the easiest way to [...]
